With the spread of coronavirus (COVID-19) on all our minds and in the news, we’d like to reassure you that Dover and Company has been monitoring this situation closely to ensure we can meet the ongoing needs of our customers and our employees.
As we continue to navigate these uncertain times, the safety and well‑being of our customers and employees remains our top priority. To that end, as an essential business to the communities we serve, we are reaching out to share important updates on additional steps we are taking to help stop the spread of the coronavirus pandemic, while continuing to serve you with as minimal disruption as possible. Our manufacturing facility is still fully operational and our service team remains strong and unaffected. While we continue operations, we have taken the following actions for the health and safety of all of our employees and customers:
- Increased the cleaning and sanitation of our facilities.
- Implemented work from home capabilities for office employees.
- Expanded use of WebEx and other technologies for meetings.
- Canceled or postponed large group events.
- Reminding Team Members to stay home if they are sick.
We are regularly monitoring news and directives from federal, state and local government along with the Center for Disease Control (CDC) and the World Health Organization (WHO). As policies and rulings change, we will make any necessary adjustments in our business to comply and continue to keep you informed on all updates.
For the fastest and most efficient service please download the Dover App from your smart phone app store or click the link https://dovercompany.com/dover-commercial-app/ that will allow you schedule service calls, order parts, and request a quote.
Thank you for your business and we all greatly appreciate the opportunity to serve!
Director of Operations