Garage Door FAQs

How Do I Buy A Garage Door From Dover & Company?


Dover & Company products are manufactured in plants all across the United States and then distributed through our distribution channel of highly trained professionals that will install your door. To buy a Dover & Company brand garage door you first need to contact us.


How Do I Get My Garage Door Repaired?


Garage doors are the largest moving object in your home and the most dangerous. Do not attempt to repair your own garage door. Contact us to come repair your door. We are fully trained in how to repair your garage door properly.


Can My Garage Door Be Painted?


Many of our residential garage doors can be painted. Please see your owner’s manual for specific painting instructions. In addition, most of our commercial doors can be powder coated. We offer 197 powder coat colors to best complement the look of your home or your facility.​​


Can I Replace A Section Of My Door, Or Do I Need To Replace The Whole Door?


Yes, replacing only a section of your garage door is possible in some cases; however, depending upon the damage involved, the entire door may need to be replaced. Contact Dover & Company to evaluate your specific situation and make recommendations for the best solution.​​


What Is R-Value, And How Does It Benefit Me?


R-Value is a measure of thermal efficiency, the higher the R-value the greater the insulating properties of the door. Dover & Company uses a calculated door section R-value for our insulated doors. We have several door styles to meet your insulated door needs for both residential and commercial applications. The R-value of each door is listed on its product page or you can view a list of all doors and their R-values.


Do You Have Architect Resources?


Yes. Visit our Architect’s Corner, for technical and specification information on our commercial doors. This tool allows you to download full product specifications, CAD drawings, BIM models, and product brochures with a few simple clicks.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​


Garage Door Opener FAQs

How Do I Buy A Garage Door Opener From Dover & Company?


Dover & Company products are only sold through authorized Red Ribbon Distributors. To buy a Dover & Company brand garage door opener you first need to contact us.


What Is The Difference Between The Screw, Belt And Chain Drive Garage Door Openers?


  • Screw Drive — powerful, fast and quiet. Maximum power for heavy doors.
  • Belt Drive — quiet and smooth performance. Ideal for garages adjacent to living areas.
  • Chain Drive — rugged and reliable. Suitable for most garage doors.


How Can I Get A New Remote Control For My Garage Door Opener?


Openers manufactured after 1980: an Overhead Door® Master Remote can be purchased from your local Overhead Door Distributor. Openers manufactured prior to 1980: we no longer carry remotes and your system must be upgraded with a new receiver kit.​​


How Do I Program My Wireless Keypad To Open And Close My Garage Door Opener?


You can get the programming instructions for the OKP and OWKP wireless keypad in the support section of our website.​​


How Can I Program A Garage Door Opener To Work With My HomeLink<sup>®</sup> System?


To program the HomeLink® transceiver, some vehicles may require the ignition to be turned on or the vehicle to be running. For additional garage door opener help, view the HomeLink® programming instructions.


What Are Series I And Series II Electronics For Wall Consoles And Buttons?


Dover & Company integrates different technology into its openers and wall consoles. The technologies are known as Series I, Series II and Series III. Series II is backwards compatible to Series I. Series III is not backwards compatible without additional purchased parts. Contact Dover & Company for further details. If the date code of your opener is 041217 or higher, you can use a Series II wall console with your opener. If not, you must use a Series I wall console for your opener.